Frequently Asked Questions

We deliver to 15 zones throughout the greater Atlanta metropolitan area, including Downtown Atlanta, Midtown, Buckhead, Virginia Highland, Decatur, Sandy Springs, East Atlanta, West End, Inman Park, Little Five Points, Brookhaven, Atlantic Station, Grant Park, Old Fourth Ward, and Poncey-Highland. If you're unsure whether we service your specific address, please contact us and we'll be happy to confirm.

Yes, we offer same-day delivery for orders placed before 2:00 PM on business days (Monday through Saturday). Orders placed after 2:00 PM will typically be delivered the next business day. For urgent needs, we also offer express delivery service with delivery within 2-3 hours, subject to availability and delivery location.

To maximize the lifespan of your flowers: trim stems at a 45-degree angle every few days, change the water completely every 2-3 days, use flower food if provided, keep arrangements away from direct sunlight and heat sources, remove any wilting blooms promptly, and avoid placing flowers near ripening fruit. For more detailed care instructions, check out our blog article on keeping flowers fresh longer.

Absolutely! We specialize in custom bouquet design and welcome specific requests for flower varieties, colors, and styles. When contacting us, let us know your preferences, the occasion, and any special requirements. Our florists will work with you to create an arrangement that matches your vision. Please note that flower availability may vary by season, and we'll suggest suitable alternatives if your preferred blooms aren't available.

If the recipient isn't home, our delivery team will make every effort to ensure the flowers are received safely. Options include leaving the arrangement in a safe, shaded location (with your prior authorization), delivering to a neighbor, or contacting you for further instructions. For workplace deliveries, we'll leave arrangements with reception or a building manager. We recommend providing detailed delivery instructions and a phone number when placing your order.

Yes, wedding and event florals are one of our specialties. We provide comprehensive floral design services including bridal bouquets, boutonnieres, ceremony arrangements, reception centerpieces, and venue installations. We recommend scheduling a consultation at least 2-3 months before your event to discuss your vision, venue, color palette, and budget. Contact us to schedule your consultation with our event floral design team.

We accept all major credit cards (Visa, MasterCard, American Express, Discover), debit cards, and cash for in-person orders. For corporate accounts and event services, we can arrange invoicing and payment terms upon request. All online and phone transactions are processed securely to protect your payment information.

Yes, every delivery includes a complimentary gift card with your personalized message. When placing your order, simply provide the message you'd like included. We hand-write each card with care and ensure it's beautifully presented with your arrangement. Messages can be as short or as long as you'd like.

Our shop is open Monday through Saturday from 8:00 AM to 8:00 PM. We are closed on Sundays. However, you can place orders online or leave voicemail messages 24/7, and we'll respond to them during business hours. For special event consultations or large orders, we can arrange appointments outside regular hours by request.

Yes, we offer seasonal flower subscription services for both homes and offices. Subscriptions can be customized for weekly, bi-weekly, or monthly deliveries. Each delivery features fresh seasonal blooms selected by our expert florists. This is a wonderful way to enjoy fresh flowers regularly or to brighten your workspace consistently. Contact us to discuss subscription options and customize a plan that works for you.